Frequently Asked Questions

Have questions? We’re here to help.

How does the reservation process work?

What forms of payment do I have?

How is a reservation paid?

How are transportation costs calculated?

What happens if I do not deliver the bicycle on time?

Do you have any type of insurance?

How does the cancellation policy work?

What happens if we come as a group but we want to reserve the bicycles separately?

What equipment comes with the bicycle?

What transmission do road bicycles carry?

Do you have any kind of service en route?

What happens if I have an accident with the bicycle?

Do you sell second hand bicycles?

What should I bring if I rent a bicycle?

Can you recommend a route through Mallorca?

Can you organize round trips for cyclists or team stages?

Do you organize routes anywhere on the island?